FAQs

1. HOW CAN I PLACE AN ORDER?

- Select your preferred style on the product page and then click the “Add To Cart” button. Follow the easy steps to complete your purchase.
- We'll process your order and notify you once it's shipped!

2. WHAT IS THE SHIPPING TIMEFRAME FOR MY ORDER?

Orders typically ship within 5 to 10 business days. International orders may require an additional 1 to 2 weeks for transit.

3. WHY ISN'T MY TRACKING NUMBER WORKING?

Tracking numbers may take 1-2 days to become active in the shipping carrier's system. In some cases, the shipping carrier may lose an order. If your tracking number still isn't working after a few days, please contact the shipping carrier.

4. I NEED ASSISTANCE WITH A DELAYED ORDER

- Orders typically ship within 5 to 10 business days. International orders may require an additional 1 to 2 weeks for transit.
- If your order hasn't arrived after 10 business days (for domestic orders) or 20 business days (for international orders), please reach out to our team for assistance.

5. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, and PayPal as payment methods.

6. WHEN WILL MY PAYMENT BE PROCESSED?

Your payment will be charged immediately after your order is successfully placed.

7. HOW SECURE IS MY PERSONAL DATA?

- We prioritize the security of your personal information during checkout and purchase.
- Your credit card details are encrypted using secure socket layer (SSL) technology, a widely used method for processing online payments. Your credit card information is solely used to fulfill the requested transaction and is not stored thereafter.