Privacy policy

COMMITTED TO SECURITY

At Elevermint Store, we value your privacy concerns. This Privacy Policy serves as a testament to our strong commitment to privacy and aims to elucidate how we gather, utilize, and distribute the information obtained from our customers and website visitors. Your interaction with Elevermint Store or provision of personal information implies your consent to the utilization of such information as outlined in this Privacy Policy. This Privacy Policy complements the Terms of Use. Your use of the Site indicates your acceptance of both the Terms of Use and this Privacy Policy.

• Modifications to this Privacy Policy

We reserve the right to amend, append, or eliminate components of this Privacy Policy without prior notice. Your continual utilization of our Website subsequent to any such alterations signifies your unreserved acceptance of this Privacy Policy. It remains your responsibility to peruse this Privacy Policy each time you access or use our Website.

• Data Collection

Personal information encompasses data that enables us to identify or reach out to you, such as your name, residential or postal address, location details, payment particulars, date of birth, age, gender, purchase records, etc. This may also entail information you provide about others (e.g., if you opt to send products to friends or family members).

When completing a purchase on our website, you may be prompted to furnish specific personal details like your name, address, email address, phone number, credit card details, and payment information to facilitate order processing, furnish information, or dispatch promotional emails. Moreover, we may gather data voluntarily shared by you regarding your product usage experience, such as comments, suggestions, reviews, customer service surveys, or email correspondence. Additionally, we may collect user-generated content sent via email, our Facebook page, Instagram page, website, or other channels, which could include, but isn't limited to, photos, videos, or testimonials. It's worth noting that we make efforts to restrict the collection and retention of personal information to what's strictly necessary for providing the relevant products and services.

• How we utilize collected information

We employ the data we gather for business and commercial objectives, which encompass:
Addressing your inquiries and requests. This involves tasks like handling and executing orders (which includes verifying your details and processing payments), ensuring timely delivery, or offering relevant services (such as dispatching electronic receipts); managing returns or responding to product or service evaluations.
Enhancing our offerings. We may utilize your information to refine our website, mobile applications, or products and services, and leverage it for providing analytical services.
To monitor trends in website and mobile app usage and understand customer preferences, we analyze your information. This allows us to tailor your experience with us accordingly. Additionally, we may combine data provided by you with information obtained from third parties or publicly accessible sources to identify trends and interests. For promotional and marketing endeavors, we may send you promotional material or exclusive offers through email or other digital channels, including advertisements on social media platforms. If you are registered on our site, you may receive emails from us. We may also inform you about new site features or product and service offerings. Utilizing this information, we aim to deliver marketing content (including online advertisements) tailored to your interests. For instance, if you browse a product on our site, you might encounter advertisements for that product on our site or other platforms.
We may reach out to inform you about revisions to this Privacy Policy, updates to the Site's Terms of Use, or modifications to any programs you have subscribed to. Additionally, we may notify you of any issues with your order, product recalls, or price adjustments. Your information may be shared for business purposes or as mandated or allowed by law, including: Sharing with third-party entities carrying out tasks on our behalf, such as delivery services responsible for shipping and delivering your online purchases. We may also authorize these service providers to collect data on our behalf. Furthermore, we may disclose information to our suppliers and product/service manufacturers to address your inquiries and reviews. We may also utilize personal data with your consent and as permitted or mandated by law.

• Cookies

Below is a list of cookies we utilize. We've provided this list so you can decide whether to accept or decline cookies.

  • _session_id: A unique and encrypted token that allows Shopbase to retain information about your session, such as the referrer and landing page.
  • _shopbase_visit: No data is stored. This cookie persists for up to 30 minutes after your last visit and is used by our website provider's internal statistics tracker to record visits.
  • _shopbase_uniq: No data is stored. This cookie expires at midnight (relative to the visitor's time zone) of the following day and tracks the number of times a customer visits the store.
  • Shopping cart: A unique token that persists for two weeks and stores information about the contents of your shopping cart.
  • _secure_session_id: A unique and encrypted token.
    Storefront_digest: A unique token. If the store has a password, this cookie is frequently used to determine whether the visitor has access.
  • PREF, set by Google, is active for brief intervals and monitors visitors to the store, as well as their origins.

- Opting Out: You have the choice to unsubscribe from communications from Elevermint Store and our website. You can find the opt-out option at the bottom of each email. If you no longer wish to receive emails, discounts, newsletters, or other promotional materials from us, please get in touch.
- Privacy Measures: It's important to note that no internet data transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You can take steps to help keep your personal information safe.
- Third-Party Websites/Features: Our website may include links to third-party websites or features that we don't control. Clicking on these links or using these features is at your own risk. We are not accountable for the content or activities of these third-party sites or features.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we have about you, file a complaint, or seek further information, please reach out to our privacy compliance officer at support@elevermint.com.
CUSTOMER SERVICE HOURS:
9:00 am - 6:00 pm (GMT -7)
Monday - Friday